The use of AI in human resources and the challenges ahead

Abstract

This study examines the application of artificial intelligence (AI) in human resource management (HRM), focusing on its adoption drivers, benefits, and implementation challenges. It identifies that organizations with strong technological infrastructure, innovationoriented cultures, and committed management are more likely to integrate AI into HR functions. In practice, AI enhances recruitment efficiency through automated resume screening and interview scheduling, while also enabling personalized and data-driven employee training programs. However, the report highlights significant obstacles, including algorithmic bias, high resource requirements, and workforce resistance due to fears of job displacement. To realize AI’s transformative potential in HRM, organizations must adopt a strategic approach that balances technological innovation with ethical considerations, employee engagement, and inclusive implementation practices. By addressing these challenges, companies can leverage AI to build more dynamic, efficient, and equitable workplaces.